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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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oral fenton

June 9, 2026

5  out of  5
rating by oral fenton
"Eliana she was great and helpful purpose and very helpful and she is good at her job"
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Candace Segall

June 8, 2026

5  out of  5
rating by Candace Segall
"5,000 stars for the Ken Dean Agency once again! I recently left a review recognizing Leyla for the incredible experience she provided, but after speaking with Chris today, I felt compelled to come back and leave another review because he was every bit as amazing. Chris was friendly, professional, and genuinely enjoyable to talk with. From the moment we connected, he made the entire experience feel easy and stress-free. His positive attitude, patience, and willingness to help stood out immediately. It's not often that you come across someone who leaves such a lasting impression, but Chris absolutely did. The Ken Dean Agency continues to exceed expectations, and that speaks volumes about the leadership Ken provides. You can tell this agency is built around exceptional people who truly care about creating a positive experience for everyone they help. A huge thank you to Chris for being so kind and helpful, and to Ken for leading such an outstanding team. This agency continues to put a smile on my face every time I interact with them. I highly recommend the Ken Dean Agency to anyone looking for a team that genuinely makes you feel valued and appreciated!"
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Ivan Hall

June 4, 2026

5  out of  5
rating by Ivan Hall
"I had an excellent experience working with my insurance agent Lisa Hogan. She was knowledgeable, professional, and took the time to explain all of my coverage options in a way that was easy to understand. She was always responsive to my questions and made the entire process simple and stress-free. I highly recommend Lisa Hogan and her Team at State farm to anyone looking for an honest, reliable, and dedicated insurance professional agent. Thanks Lisa"
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EPHREM BELAYNEH

June 4, 2026

5  out of  5
rating by EPHREM BELAYNEH
"Thank you for your help Kris. Appreciated."
We responded:
"Thank you so much for the 5-star rating, EPHREM! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Yndebrando Barcenas

June 4, 2026

5  out of  5
rating by Yndebrando Barcenas
"Excelente"
We responded:
"Thank you for your kind review of State Farm Agent Ken Dean’s Team. We appreciate it!"
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Cristian Alarcon

June 3, 2026

5  out of  5
rating by Cristian Alarcon
"Excellent"
We responded:
"Thank you so much for the 5-stars, Cristian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jomara Serrano

June 1, 2026

5  out of  5
rating by Jomara Serrano
"Recomiendo con los ojos cerrados a Alessandra en Ken Dean agency. La manera en la que explica todo el proceso es excelente 👌"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Priscila Araujo

May 31, 2026

5  out of  5
rating by Priscila Araujo
"Gracias alessandra por tu ayuda y aclararme todas mis dudas. Primera vez que tengo una corredera de seguros que está ahí cuando la necesito!"
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Keren Matias

May 30, 2026

5  out of  5
rating by Keren Matias
"I took a risk and filled out a website that was recommended on some ad on Instagram…and buy am I glad that I did! Despite getting a bunch of phones calls from a bunch of insurance companies, I am so glad that I picked Ms. Nedija Kostic’s phone call because she had pulled my information off the website and within 10 minutes, had a quote matching my company’s coverage for half the price. So grateful to have met her and her fabulous so here’s to savings in these next six months…and hopefully after that as well’"
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Lester Carlisle

May 29, 2026

2  out of  5
rating by Lester Carlisle
"I’ve been with State Farm for 46 years with very few claims! I’ll have to say my experience with Ken Dean and his staff has not been pleasent! I have a problem getting anyone to call me back! I called over there today and asked to speak with Ken Dean, they told me he wasn’t there, didn’t know where he was, and didn’t know when he would be back ! Does that sound like good customer service! I’m not a hard person to get along with! Just like to be treated respectively!"
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Yakubu Abdul

May 29, 2026

5  out of  5
rating by Yakubu Abdul
"Great Agents to deal with. Leyla had all the time to listen to my concerns and gave me the options to choose. Leyla is fully loaded with Discounts. Kudos and keep it up!!!!!"
We responded:
"Thanks for the five stars, Yakubu! I'm glad we could provide you with a positive experience. If there's anything else you need from us, please let us know! -Ken "
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Gregorio La Cruz

May 28, 2026

5  out of  5
rating by Gregorio La Cruz
"Muy agradecido por el servicio que ofrece Ken dean State Farm pero sobre todo por la atención que da alessandra. Explica todo de manera muy detallada y tiene paciencia para responder todas las preguntas que tengas. De verdad mil gracias por tener un excelente servicio al cliente ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
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egleyda jordan

May 28, 2026

5  out of  5
rating by egleyda jordan
"Alessandra Rossi Gracias por tu excelente atención, llenaste todas mis expectativas y gracias por tu paciencia conmigo... 100 puntos o como diría mi hermana A1..Mil Gracias"
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Mary Walker

May 26, 2026

5  out of  5
rating by Mary Walker
"When seeking a reduction in car insurance I reached out to State Farm where I met Lisa Hogan. After learning of my needs, Lisa became fully invested and provided the best customer service I have ever experienced. She took her time walking me through the process step by step ensuring any and all discounts were applied. In the end, she was able to help me save by getting me an awesome premium. Thank you Lisa for being so professional and personable."
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Carmen Martínez

May 22, 2026

5  out of  5
rating by Carmen Martínez
"Gracias a leyla por su servicio y su ayuda que me dio"
We responded:
"Agradecemos su reseña, Carmen. Gracias por sus amables comentarios con respecto al equipo de Ken Dean, agente de State Farm. "
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R.J Patel

May 22, 2026

5  out of  5
rating by R.J Patel
"Nice customer service and friendly like the way how they go through to all points together and also walk u through if you don’t understand and Eliana Steer is the person to go to"
We responded:
"Thank you for the amazing review, R.J! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sharla Carter

May 22, 2026

5  out of  5
rating by Sharla Carter
"Lisa made getting Car Insurance so easy and was so helpful. Would use them and pass it on to others about their services."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Janice McDonald

May 20, 2026

5  out of  5
rating by Janice McDonald
"Lisa Hogan a agent at State farm Insurance.had excellent customer service on 05/19/26 I'm very pleased with the way she helped me to understand the different types of auto policy for my son vehicle. Also she was very patient with my concerns."
We responded:
"Janice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Dean’s Team—we are always here to help!"
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Keston Frank

May 20, 2026

5  out of  5
rating by Keston Frank
"Leyla was great, gave me all the information I asked for and more."
We responded:
"Thank you for your kind review of State Farm Agent Ken Dean’s Team. We appreciate it!"
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Angélica 01

May 20, 2026

5  out of  5
rating by Angélica 01
"All very well, and an attentive service from Alessandra"
We responded:
"Angélica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Dean’s Team—we are always here to help!"
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Luis carlos Carreño mayorga

May 19, 2026

5  out of  5
rating by Luis carlos Carreño mayorga
"Eliana gracias por su atención la cual fue muy agradable y de excelente atención y servicio"
We responded:
"Agradecemos su reseña, Luis. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Ken Dean, agente de State Farm, aquí en Grayson! "
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Clifford Thompson

May 18, 2026

5  out of  5
rating by Clifford Thompson
"Thank you Eliana for all of your help and patience!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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M. Moore

May 15, 2026

5  out of  5
rating by M. Moore
"Leyla provided great customer service! She was very patient and answered all of my questions! She made sure I got everything I needed for the best price."
We responded:
"Thank you for the amazing review, M.! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ashley Wynn

May 15, 2026

5  out of  5
rating by Ashley Wynn
"Eliana did an amazing job with my adding my daughter to my plan. She answered all my questions and was absolutely amazing! Thank You!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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charmain white

May 14, 2026

5  out of  5
rating by charmain white
"I called today because of payment issues online and with the assistance of Leyla!! Everything was done and she was such a great help!!! I love when someone takes the time to break down everything and all the details!!! Everything was resolved today because of her!!! Thank you again for you patience and assistance Leyla (you are great) and State Farm!!!! The best!!!!’"
We responded:
"Charmain, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ken Dean’s Team is just a call or email away!"