Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Konsetta Kelly

Konsetta Kelly

September 16, 2026

5  out of  5
rating by Konsetta Kelly
"Eliana was great!!! She helped me with my payment by deleting the old card and setting the new one up. After complications, she had a new strategy to help me and it did!! Moving forward, I believe I will have a better experience with my auto payments. 😁"
Profile photo of Emmanuel Monsanto

Emmanuel Monsanto

September 8, 2026

5  out of  5
rating by Emmanuel Monsanto
"Orianna assisted very polite and professionally answered all my questions she came for better solutions that fit my needs. Excelente customer service. Thanks Orianna."
Profile photo of Dora Barzegar

Dora Barzegar

September 5, 2026

5  out of  5
rating by Dora Barzegar
"Lisa went above and beyond in addressing our concerns over high premiums. She patiently guided through options of how we could saw a significant amount of money! Thanks so much!

Highly recommend reaching out to her with your questions and insurance needs."
We responded:
"Thank you so much for the 5 stars, Dora! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Innovative Electric LLC

Innovative Electric LLC

September 4, 2026

5  out of  5
rating by Innovative Electric LLC
"Lisa was great and patient at getting me all set up thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of David Dauer

David Dauer

September 4, 2026

5  out of  5
rating by David Dauer
"Eliana is on the job! Excellent explanation of how she would handle the request and fast follow up. Ken should be proud of her."
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Grayson. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Chidi A

Chidi A

September 3, 2026

5  out of  5
rating by Chidi A
"Eliana Steer was very patient and answered my questions, with the right amount of information while educating me"
We responded:
"Chidi, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Maria Aguilar

Maria Aguilar

September 3, 2026

4  out of  5
rating by Maria Aguilar
"It was a good experience with Eliana"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Sally Forb

Sally Forb

September 2, 2026

5  out of  5
rating by Sally Forb
"I would like to Say how much I appreciate Eliana‘s assistance on the phone regarding my accounts at State Farm. Taking care of business with her was smooth and efficient. Thank you so much! Sally Forb"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of lovedeep kaur

lovedeep kaur

August 31, 2026

5  out of  5
rating by lovedeep kaur
"we find state farm insorence very good for us .especially their dealer Lisa Hogan is very kind and humble .she explain us everthing in easyway and give us good price and we got some discounts also ."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grayson to know you had such a great experience with us. "
Profile photo of Jaime Quinones

Jaime Quinones

August 31, 2026

5  out of  5
rating by Jaime Quinones
"Eliana is always a great help, definitely represent her company!!🙌🏼"
We responded:
"Jaime, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Shameeza Narayan

Shameeza Narayan

August 27, 2026

5  out of  5
rating by Shameeza Narayan
"Awesome 😎 agent been with them for over 10 years great customer service never had a problem filing claims everyone always willing to help resolve the issue"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Beverly Jemmott

Beverly Jemmott

August 27, 2026

5  out of  5
rating by Beverly Jemmott
"Today, I purchased insurance from this agency and it was the smoothest and most pleasant experience that I've had in many years, thanks to agent, Lindsay Resto. She was courteous, patient, helpful, and took her time to explain everything and answer all my questions. After comparing prices with quite a few competitors, this agency had my vote. Not only did they have the best price but the customer service was 10 out of 10. If you're in the market to buy insurance, I recommend that you call this agency and ask for Lindsay."
We responded:
"Thanks so much for the amazing review, Beverly! We really appreciate your support here in Grayson. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Jevette Wilson

Jevette Wilson

August 26, 2026

5  out of  5
rating by Jevette Wilson
"There was an issue that needed to be addressed immediately and Lauren pulled out ALL the stops to make sure it was handled in a timely and efficient manner. Thank so much Lauren and State Farm!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grayson to know you had such a great experience with us. "
Profile photo of Audrey Wilson

Audrey Wilson

August 26, 2026

5  out of  5
rating by Audrey Wilson
"Lisa Hogan have been assisting me with my life insurance policy. She is extremely knowledgeable with all of State Farm products. Lisa is very patient and thru in answering all of my questions and concerns. Lisa goes the extra mile when servicing her customers."
We responded:
"Audrey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grayson insurance team is always here and happy to help. "
Profile photo of Marcelo Inzunza

Marcelo Inzunza

August 24, 2026

5  out of  5
rating by Marcelo Inzunza
"Quiero mencionar y decir que fue muy grata la atención que me dieron hoy en la oficina de state farm Ken dean sobre todo calificar muy bien a la señorita alessandra que me dio una buena atención y me voy conforme y satisfecho"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Ken Dean, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Grayson. "
Profile photo of Sisi Figueroa

Sisi Figueroa

August 22, 2026

5  out of  5
rating by Sisi Figueroa
"Laila muchas gracias por toda tu ayuda"
We responded:
"Agradecemos su reseña, Sisi. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Ken Dean, agente de State Farm, aquí en Grayson! "
Profile photo of Mami Lara

Mami Lara

August 22, 2026

5  out of  5
rating by Mami Lara
"Estoy muy contenta con Leyla y las muchachas gracias."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Ken Dean, agente de State Farm, aquí en Grayson. "
Profile photo of Elliot Holmes

Elliot Holmes

August 21, 2026

5  out of  5
rating by Elliot Holmes
"Andrea Quinones thank you for everything. I know we went back and forth in email. But you stayed with me an gave me an awesome rate. If you need good service an insurance. Check out Andrea Quinones she will get you right"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Denia Zelaya

Denia Zelaya

August 19, 2026

5  out of  5
rating by Denia Zelaya
"Eliana Steer was exceptional nothing less than what I expected from such a great agency ! I would recommend anyone, it’s hard to find now a days the customer service this company exceeds!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grayson. "
Profile photo of Nestor Melgar

Nestor Melgar

August 19, 2026

5  out of  5
rating by Nestor Melgar
"Thank you Ken Dean State Farm everyone always so helpful and knowledgeable but Eliana always meets my expectations which is why I always ask for her and she’s always just a call away, even if not available at the time she makes sure to give me a call back! Overall great team!"
We responded:
"Nestor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grayson insurance team is always here and happy to help. "
Profile photo of Elmi Melgar

Elmi Melgar

August 19, 2026

5  out of  5
rating by Elmi Melgar
"Gracias a Eliana y todo el equipo de Ken Dean State Farm - siempre todos muy amables y listos en ayudar en todo lo que puedan! Siempre Eliana es una gran ayuda para mi en todo lo que necesito!"
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
Profile photo of Raymond Wilson

Raymond Wilson

August 17, 2026

5  out of  5
rating by Raymond Wilson
"Eliana was such a blessing in helping me find ways to save for my premium after an increase and she told me she will do anything she can to make sure to keep me and she did ! I have been with Ken Dean for 15 years and they never fail me!!!"
We responded:
"Raymond, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grayson insurance team is always here and happy to help. "
Profile photo of Mari De las Flores

Mari De las Flores

August 15, 2026

5  out of  5
rating by Mari De las Flores
"Estoy muy agradecida con Leyla! Me ayudó a ahorrar 30 dólares todos los meses y me explicó toda mi cobertura con mucha paciencia, a pesar de que solo llamé para hacer un pago. Muchas gracias, ¡recomiendo ampliamente esta compañía!""
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
Profile photo of Ron Fooley

Ron Fooley

August 14, 2026

5  out of  5
rating by Ron Fooley
"Ella fue superrrr !!!!"
We responded:
"Agradecemos sinceramente su reseña, Ron. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Grayson! "
Profile photo of Corliss Nixon

Corliss Nixon

August 13, 2026

5  out of  5
rating by Corliss Nixon
"Lisa Hogan provided great customer service and was very knowledgeable."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grayson. "