State Farm® Insurance Agent Ken Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anyi Torres
May 3, 2026
5
out of
5
rating by Anyi Torres
"Eliana was great at explaining and giving me all the information I needed I would recommend her !! She was very respectful and had patience answering all my questions."
We responded:
"Hello Anyi, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you soon!"
Alicia Bonilla
May 3, 2026
5
out of
5
rating by Alicia Bonilla
"Gracias a Eliana, por toda su ayuda, y Gracias La oficina de Ken Dean buenísimo servico al cliente!!"
We responded:
"Agradecemos su reseña, Alicia. Gracias por sus amables comentarios con respecto al equipo de Ken Dean, agente de State Farm. "
Aylin
May 3, 2026
5
out of
5
rating by Aylin
"Eliana was a great help! Answered all my questions. She’s very knowledgeable, thank you for your services."
We responded:
"Aylin, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
Yesika Rodriguez
May 1, 2026
5
out of
5
rating by Yesika Rodriguez
"Leyla was very friendly, courteous, and knowledgeable! She was able to resolve the reason for my call right away and then some! Thanks so much!"
We responded:
"Thank you for the amazing review, Yesika! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Marsha Evans
April 30, 2026
5
out of
5
rating by Marsha Evans
"Eliana is always so helpful. My husband and I had a pleasurable visit when she helped us with several issues. She’s very knowledgeable. Everyone we’ve encountered in the office is very kind."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Dean’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Bristol McCullough
April 30, 2026
5
out of
5
rating by Bristol McCullough
"Lisa was the absolute best! She helped me say a lot of money and still gave me great coverage!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Elite Face card
April 30, 2026
5
out of
5
rating by Elite Face card
"Leyla was amazing very helpful I definitely appreciate her patience and helping me get the best coverage with an affordable price thank you"
We responded:
"Wow, thank you for the 5-star review, Elite! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Mantra Vaddoriya
April 29, 2026
5
out of
5
rating by Mantra Vaddoriya
"Worked with Alessandra. She is great and very helpful. She explained everything I needed to know. Definitely ask for her if you go here."
We responded:
"Thank you for the amazing review, Mantra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mario Alberto Granada
April 28, 2026
5
out of
5
rating by Mario Alberto Granada
"Alessandra Bolivar has an incredible vibe, she patiently helped us setting up our Auto Policy. Highly recommended!"
We responded:
"Mario, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Dean’s Team!"
Bernadette Leon
April 26, 2026
5
out of
5
rating by Bernadette Leon
"Lisa Hogan is an expert when it comes to insurance policy. She’s very knowledgeable about finding the best coverage and options available for your needs. Lisa has stayed in contact with me and was able to get me the best coverage and discounts. She provided my documents quickly. Lisa is a great asset to State Farm Insurance Company."
We responded:
"Dear Bernadette, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
Tony Churn
April 22, 2026
5
out of
5
rating by Tony Churn
"Leyla Hernandez was very professional and friendly. She addressed my inquiries concerning my policy and she answered all my questions. She is an asset to the State Farm team."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Dean’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Greg Chesna
April 22, 2026
5
out of
5
rating by Greg Chesna
"Leyla and Lauren have been very helpful to me with my policies"
We responded:
"Greg, thank you for your wonderful review of State Farm Agent Ken Dean’s Team!Dear Greg, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
Diane Capps
April 21, 2026
5
out of
5
rating by Diane Capps
"She was very helpful in making me understand my monthly bill! Thanks again!"
We responded:
"Thank you for the amazing review, Diane! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Demond DeWalt
April 20, 2026
5
out of
5
rating by Demond DeWalt
"Lisa Hogan was the bestest she was polite and friendly and helped me get most for my DOLLAR and that was a great part of my experience with Lisa definitely will refer more Friends THANKYOU"
We responded:
"Demond, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Dean’s Team!"
Milita de Guadalupe
April 20, 2026
5
out of
5
rating by Milita de Guadalupe
"Yo estoy muy contenta con el servicio de Leila. Ella siempre muy atenta buscando y explicándome paso por paso que significa mi cobertura educándome y ofreciéndome la mejor atención .También me decía que no era por venderme nada sino que quería educarme para que supiera lo que yo estaba pagando y me dejo tomar mis deciciones. Saben que hay personas que empujan mucho para vender y este no fue el caso. Da la casualidad que yo pensaba que tenia ERS y Rental y no lo tenia y lo mejor de todo que no costaba mucho si acaso 4 dolares al mes por estos dos servicios muchas gracias Leila . Dios te bendiga. Les recomiendo al 100 % . Todos son muy amables en esta oficina."
We responded:
"Agradecemos sinceramente su reseña, Milita. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Grayson! "
Dave Raab
April 16, 2026
5
out of
5
rating by Dave Raab
"Lauren in the Ken Dean office was extremely helpful and has a very positive attitude…she’s a pleasure to do business with."
We responded:
"Greetings Dave, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing your experience. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
Joyce
April 10, 2026
5
out of
5
rating by Joyce
"Eliana was a GEM today, she answered my call 10 minutes before closing time. She was friendly, professional and knowledgeable and recommended services to suit our needs ! Keep up the good work!!"
We responded:
"Thank you for the amazing review, Joyce! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Ronald Jackson
April 6, 2026
5
out of
5
rating by Ronald Jackson
"Very friendly and helpful people at this location been here I believe now over 20yrs ask for Eliana"
We responded:
"Thank you Ronald for the 5 Star rating."
Maruo Lee
April 3, 2026
5
out of
5
rating by Maruo Lee
"1st time visit to the office, everyone was kind and polite. Eliana (up front) helped me out with my beacon. She's the best, place was clean too. 👏"
We responded:
"Hey Maruo, We appreciate the time you took to give us such a great rating! We are glad that you enjoyed your experience. If you ever need anything, please don't hesitate to reach out to our team. See you soon!"
Tony Goddard
April 2, 2026
5
out of
5
rating by Tony Goddard
"Thank you Leyla! Appreciate your help"
We responded:
"Hello Tony, Thank you for the awesome feedback. We are so happy that you are enjoying our team. Please reach out to us with any additional questions or comments! See you soon!"
o O
April 2, 2026
5
out of
5
rating by o O
"Alessandra with Statefarm was truly heaven sent. I can’t even put into words how much money and stress she saved me. From the very beginning, she was attentive, knowledgeable, and genuinely cared about helping me find the best outcome. She made what could have been a stressful process feel easy and manageable. I’m beyond grateful for her and would recommend her to anyone without hesitation."
We responded:
"Hi O, Thanks for the kind words! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Gwen Green
April 1, 2026
5
out of
5
rating by Gwen Green
"Kris, from Ken Dean State Farm Agency, was very helpful and efficient. Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jose Villamil
March 31, 2026
5
out of
5
rating by Jose Villamil
"Alessandra , es una mujer encantadora por su atención y amabilidad únicas. Esta Pendiente de cada pregunta hasta cerciorarse completamente de que se tiene la respuesta clara. Siempre está dispuesta a buscar soluciones para mis necesidades que le di a conocer . Estoy muy satisfecho. Además muy bella y elegante . Excelente definitivamente en todo . Gracias Alessandra"
We responded:
"Hey Jose, Thanks for the great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
Chris Birch
March 30, 2026
5
out of
5
rating by Chris Birch
"I spoke to Lauren Moss on today and she was an absolute joy to speak to!!! Very professional and knowledgeable, and I could feel her smile and joy through the phone!!! She made my afternoon and I definitely appreciated it on a rough Monday!!!"
We responded:
"Chris, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
Borinquen Rodriguez
March 30, 2026
5
out of
5
rating by Borinquen Rodriguez
"Excelente servicio muy buena atención y muy accesible para escuchar y resolver las preguntas o dudas que tenía"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Ken Dean, agente de State Farm, aquí en Grayson. "