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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Liliana Loera

April 10, 2023

1  out of  5 rating by Liliana Loera
"This place went from bad to worse, it had business thanks to the loyalty of the staff, but since they change employees every week, nobody knows anything, nobody fixes the mistakes, everything is a disaster. I think it was what it was thanks to Lejla, who is no longer there, that's why this place is going from bad to worse. Please do a favor too your self and don't do it business at this place."

Dariel Sena

April 10, 2023

5  out of  5 rating by Dariel Sena
"Todo perfecto!! rapidez y atencion de Valentina!!! GRACIAS."

elfis andrea de jesus reyes

April 10, 2023

5  out of  5 rating by elfis andrea de jesus reyes
"Gracias por su apoyo, Valentina fue la persona que me atendio y fue muy flexible conmigo, estupenda persona y profesional."

Joselin Peña Diaz

April 10, 2023

5  out of  5 rating by Joselin Peña Diaz
"Recomiendo mucho este servicio, muy buen servicio y atención al cliente. Debí mencionar que la joven Valentina fue muy amable comportándose con respeto y dedicación👍"

Ariana Melo

April 9, 2023

5  out of  5 rating by Ariana Melo
"Me encantó el trato de Valentina, maravillosa persona."

Diego Javier

April 9, 2023

5  out of  5 rating by Diego Javier
"Muchas gracias por su ayuda, fue un placer haberlos contactado, quedé encantado, muchas gracias a la señorita Valentina por recibirme y tratarme con tanta amabilidad y ser tan eficiente en su área!!"

Kari Caskey

April 3, 2023

5  out of  5 rating by Kari Caskey
"Worked with Kristen to get a quote and he was kind, professional and patient! He took the time to answer our questions and tried to find us the best rates and discounts!"

Miranda.

April 3, 2023

5  out of  5 rating by Miranda.
"Nedia i was very helpful and patient and helped excellently with helping"

Jennifer Sánchez García

April 3, 2023

5  out of  5 rating by Jennifer Sánchez García
"Nedija Customer service was very helpful and good"

Meracle Martin

April 2, 2023

5  out of  5 rating by Meracle Martin
"Good service, Nedija was very helpful. She took her time and explained everything to me. She is very professional."

Abigail

April 2, 2023

5  out of  5 rating by Abigail
"Valentina helped me out in regards to my needs, thank you"

Brenda Orellana

April 1, 2023

5  out of  5 rating by Brenda Orellana
"Nedija was very helpful with expaining the coverages to me"

Daniel Soto

April 1, 2023

5  out of  5 rating by Daniel Soto
"Had a very great experience very satisfied with the service provided thanks to nedija Kostic!"

sheraz cheema

March 31, 2023

5  out of  5 rating by sheraz cheema
"Well,, im with statefarm for few years during this times of period i called in Ken Dean's office for help several time but never had an experience like i had today Nedija helped me out like a pro and thats not it she was so good over the phone as customer service which i havnt experienced before.she was just awesome."

Eldin Sejdic

March 31, 2023

5  out of  5 rating by Eldin Sejdic
"Nedija was very helpful today. We have been with Ken for a couple years and i am currently helping my parents update their policies and nedija was able to help with providing us a quote for our house and options to save additional money. Ken hires some great talent and it shows with Nedija."

Amer Biz

March 31, 2023

5  out of  5 rating by Amer Biz
"Nedija was very engaged in getting me my quote, even tho we did not go with statefarm her and darren did an amazing job in breaking down my coverage !!!!"

Saeed Hamdan

March 31, 2023

5  out of  5 rating by Saeed Hamdan
"I recently had the pleasure of working with Nedija, a team member of Ken Dean - State Farm Insurance, and I cannot express enough how impressed I was with her exceptional customer service. Nedija went above and beyond in helping me find the best coverage for my car. Her level of dedication and professionalism was unparalleled, and I cannot thank her enough for making the process of getting car insurance such a breeze. From the moment I contacted her, Nedija was attentive and listened carefully to my needs. She was patient and thorough in explaining my coverage options, ensuring that I had all the information I needed to make an informed decision. Her recommendations were spot-on, and I ended up with a policy that provided me with the coverage I needed at a price that fit my budget. But what truly sets Nedija apart is her unwavering commitment to customer satisfaction. She made me feel like a valued customer and took the time to follow up with me regularly to make sure that I was completely satisfied with my coverage. When I had a question, she was always available to answer it, and she never made me feel like I was a bother. Thanks to Nedija's expertise, professionalism, and dedication, I now have complete peace of mind knowing that my car is protected with the right insurance coverage. I wholeheartedly recommend Nedija to anyone looking for an outstanding car insurance agent who truly cares about their customers. She is an asset to her company and a shining example of what excellent customer service looks like."

Susana Garcia

March 31, 2023

5  out of  5 rating by Susana Garcia
"Great service! Nedija was so helpful in giving me a quote, she was extremely knowledgeable."

dixelee8462

March 29, 2023

5  out of  5 rating by dixelee8462
"Worked with Kristen on a quote. He was very polite, responded quickly & provided a fair quote."

Rasema Kudic

March 29, 2023

5  out of  5 rating by Rasema Kudic
"She's helped me very good Thank you so much Nedija"

Roll up Blow smoke

March 29, 2023

5  out of  5 rating by Roll up Blow smoke
"I quoted my car with Merydeth and even though i wasn’t able to switch at this time, i would have simply based off of the customer service i received. She made sure that i understood the coverages completely, and was very friendly and pleasant. i’ll be calling back later to try again in the future."

Kelsey Cantrell

March 29, 2023

5  out of  5 rating by Kelsey Cantrell
"Kristen R. was very knowledgeable and was able to answer every question I had. He made me feel comfortable throughout the whole process. Ask for him for your insurance needs!"

mackenzie

March 29, 2023

5  out of  5 rating by mackenzie
"I was looking to get insurance through State Farm and spoke with Kristen on the phone. He’s super nice and is very easygoing when you talk to him! He provided great customer service and did his job very efficiently. 10/10 would recommend!"

Michelle Abreu

March 29, 2023

5  out of  5 rating by Michelle Abreu
"Todo estupendo!! Muy profesional y perfecta atencion de Valentina 100% recomendable!!!!"

Thomas W

March 29, 2023

5  out of  5 rating by Thomas W
"The customer service is always amazing 10/10"